Privacy Policy
Effective Date: 06.06.2023
1. Introduction
Welcome to Craftsy ("we," "us," or "our"). At Craftsy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.craftsy-ma.com ("Website") and engage with our services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information:
We may collect personal information that you provide to us voluntarily when you:
- Create an account on our Website.
- Place an order for our products.
- Contact our customer support team.
- Subscribe to our newsletters or marketing communications.
- Participate in surveys, contests, or promotions.
The personal information we collect may include, but is not limited to, your name, email address, postal address, phone number, and payment details. Please refrain from providing sensitive personal data, such as social security numbers, medical information, or racial/ethnic origin, unless specifically required for a particular purpose.
2.2. Automatically Collected Information:
When you visit our Website, certain information is automatically collected from your device, including your IP address, browser type, device type, operating system, and usage patterns. This information helps us improve our Website's functionality and analyze trends.
3. How We Use Your Information
We may use the information collected for the following purposes:
3.1. Providing and Improving Services:
To process your orders and deliver products, communicate with you about your purchases, and provide customer support. Additionally, we may use the information to enhance and personalize your experience on our Website.
3.2. Marketing and Communication:
To send you promotional offers, newsletters, updates, and marketing communications that may be of interest to you. You can opt-out of receiving these communications at any time by following the instructions provided in the communication.
3.3. Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
3.4. Protection of Rights:
To protect our rights, privacy, safety, or property, and that of our customers and users.
4. Data Sharing and Disclosure
We may share your personal information with the following entities under certain circumstances:
4.1. Service Providers:
We may engage third-party service providers who assist us in providing services, such as payment processing, shipping, and marketing. These providers have access to personal information necessary to perform their functions on our behalf and are obligated to protect your data.
4.2. Legal Requirements:
We may disclose personal information if required by law or to respond to valid requests by public authorities.
4.3. Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.
5. Your Rights and Choices
5.1. Access and Correction:
You may access and update certain personal information through your account settings on our Website.
5.2. Data Portability:
You have the right to request a copy of your personal information in a structured, machine-readable format.
5.3. Erasure:
You can request the deletion of your personal information under certain circumstances.
5.4. Objection:
You have the right to object to the processing of your personal information in certain situations.
5.5. Withdrawal of Consent:
You can withdraw your consent for the processing of your personal information at any time.
6. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Children's Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below, and we will take steps to delete the information promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective upon posting the revised Privacy Policy on this page. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Craftsy
Email: sales@craftsy.com
Thank you for trusting Craftsy with your personal information. We value your privacy and will continue to prioritize the security of your data.
1. Introduction
Welcome to Craftsy ("we," "us," or "our"). At Craftsy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.craftsy-ma.com ("Website") and engage with our services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Personal Information:
We may collect personal information that you provide to us voluntarily when you:
- Create an account on our Website.
- Place an order for our products.
- Contact our customer support team.
- Subscribe to our newsletters or marketing communications.
- Participate in surveys, contests, or promotions.
The personal information we collect may include, but is not limited to, your name, email address, postal address, phone number, and payment details. Please refrain from providing sensitive personal data, such as social security numbers, medical information, or racial/ethnic origin, unless specifically required for a particular purpose.
2.2. Automatically Collected Information:
When you visit our Website, certain information is automatically collected from your device, including your IP address, browser type, device type, operating system, and usage patterns. This information helps us improve our Website's functionality and analyze trends.
3. How We Use Your Information
We may use the information collected for the following purposes:
3.1. Providing and Improving Services:
To process your orders and deliver products, communicate with you about your purchases, and provide customer support. Additionally, we may use the information to enhance and personalize your experience on our Website.
3.2. Marketing and Communication:
To send you promotional offers, newsletters, updates, and marketing communications that may be of interest to you. You can opt-out of receiving these communications at any time by following the instructions provided in the communication.
3.3. Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
3.4. Protection of Rights:
To protect our rights, privacy, safety, or property, and that of our customers and users.
4. Data Sharing and Disclosure
We may share your personal information with the following entities under certain circumstances:
4.1. Service Providers:
We may engage third-party service providers who assist us in providing services, such as payment processing, shipping, and marketing. These providers have access to personal information necessary to perform their functions on our behalf and are obligated to protect your data.
4.2. Legal Requirements:
We may disclose personal information if required by law or to respond to valid requests by public authorities.
4.3. Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity.
5. Your Rights and Choices
5.1. Access and Correction:
You may access and update certain personal information through your account settings on our Website.
5.2. Data Portability:
You have the right to request a copy of your personal information in a structured, machine-readable format.
5.3. Erasure:
You can request the deletion of your personal information under certain circumstances.
5.4. Objection:
You have the right to object to the processing of your personal information in certain situations.
5.5. Withdrawal of Consent:
You can withdraw your consent for the processing of your personal information at any time.
6. Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Children's Privacy
Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below, and we will take steps to delete the information promptly.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective upon posting the revised Privacy Policy on this page. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Craftsy
Email: sales@craftsy.com
Thank you for trusting Craftsy with your personal information. We value your privacy and will continue to prioritize the security of your data.